Features
A community chat and a support chat, sharing one widget.
Twenty-two things it does, grouped by what you are trying to get done.
The chat itself
What your visitors see and use.
A group chat that lives on your own site
Add a real-time group chat to your website with one script tag. Your visitors talk to each other on your pages, not on somebody else’s platform.
Read more →Put a room inside a page
Drop a specific chat room into a specific page — an event, a product, a match, a live stream — instead of only the site-wide dock.
Read more →One-to-one conversations
Members can talk to each other privately, with the same history, notifications and moderation as the public rooms.
Read more →Who is here, and who they are
A live list of everybody in the room, sorted by role, with avatars, profile links and the moderation actions an operator needs.
Read more →The conversation is still there tomorrow
Rooms and private conversations keep their history, so somebody arriving late can read back and an operator can see what was already said.
Read more →Sending a file, and a picture of the problem
Members and operators can send images and files in the chat, with type and size limits you control.
Read more →Support
Answering the people who have a question.
Live support, in the same widget
Answer customer questions in the same chat your community already uses. Requests route to whichever operator is free, and questions asked out of hours reach you by email.
Read more →See who is on the site right now
Watch visitors arrive, see which page each one is on and where they came from, and start a conversation before they leave.
Read more →Answering the question that stops the sale
Catch the question a shopper would otherwise abandon the basket over — while they are still on the product page.
Read more →Live support from a phone
Operators can answer from a phone, and visitors on phones get a chat built for the screen they are holding.
Read more →Running it
The parts that mean you are not watching it all night.
Moderation that does not need you awake
A word filter, link rules, anti-spam limits and per-site bans, all set from the dashboard and applied before a message reaches anybody.
Read more →Your members are already signed in
Identify signed-in members from your own site so nobody has to create a second account to use the chat.
Read more →The JavaScript API
Open a room, start a support conversation, or react to what happens in the chat, from your own page’s JavaScript.
Read more →How it looks and reads
Making it part of your site rather than a box in the corner.
It should look like your site
Set the colours, the position, the layout and the wording, so the chat reads as part of your site rather than a third-party box in the corner.
Read more →Built for the phone first
One chat that works on a phone, a tablet and a desktop — not a desktop widget with a mobile fallback.
Read more →The chat speaks your visitors’ language
The widget’s own interface is translated, and picks the visitor’s language automatically or the one you set.
Read more →Which languages the widget speaks
The languages the Flyzoo widget’s interface is available in, and how the one a visitor sees is chosen.
Read more →How it runs
The things that are true on every plan.
Nothing to run
Flyzoo is hosted. No server to provision, no realtime infrastructure to keep up, and no upgrade night.
Read more →Encrypted, on every plan
Every connection is TLS. Not an upgrade, not an enterprise tier — the only way it runs.
Read more →In the browser, with nothing to install
Your visitors chat in the page they are already on. No download, no plugin, no app.
Read more →The social layer your site is missing
Turn an audience that arrives, reads and leaves into a community that has a reason to come back.
Read more →Community chat and live support, in one widget
The short version of what Flyzoo is: a group chat and a support chat that share one widget, one install and one set of members.
Read more →Put a chat on your site this afternoon
One script tag before the closing body tag. Fourteen days free, and no card until you decide.