Feature

Sending a file, and a picture of the problem

Half of support is a screenshot. Members and operators can attach files, and images show inline rather than as a link somebody has to trust.

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Images show inline

A screenshot is visible in the conversation, which is usually enough to answer the question.

Limits you set

Which file types, how big, and who is allowed to upload at all. Executables are never allowed.

Served over TLS from our storage

Uploads are served over short-lived signed URLs, not from a public bucket.

On Wow and above.

Related

Moderation that does not need you awakeEncrypted, on every plan

Put a chat on your site this afternoon

One script tag before the closing body tag. Fourteen days free, and no card until you decide.

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