Support
Getting it working, and getting help when it is not.
Installing Flyzoo
The snippet, where it goes, and what to check when the dock does not appear.
Install guide →Frequently asked
Concurrent users, going online for visitors, extending a trial, changing a subscription.
Read the FAQ →The WordPress plugin
Installing, configuring and troubleshooting Flyzoo on WordPress.
WordPress →Every other platform
Where the snippet goes on Joomla, Drupal, XenForo, Squarespace and the rest.
Integrations →The API
Driving the widget from your own JavaScript, and the REST API.
API →Your dashboard
Rooms, operators, moderation, appearance, the visitor list and your subscription.
Open the dashboard →Still stuck?
Write to us. We answer every support request, from 10:00 to 20:00 CET, and usually a good deal faster than that window suggests.
If the chat is not appearing on your site, include the address of a page it should be on — that is almost always enough for us to see what is wrong without any back and forth.