Support
Flyzoo on WordPress
Two ways to install it, and the one failure mode that is specific to WordPress.
With the plugin
Install Flyzoo from the WordPress Plugin Directory, activate it, and paste your Application ID and API secret into its settings. It handles putting the script on every page and identifying your signed-in users.
This is the one to choose. It survives theme updates and it gives you single sign-on without writing anything.
Without it
Paste the snippet into your theme’s footer.php, immediately before </body>. On a block theme, or if you would rather not touch a theme at all, any header-and-footer-scripts plugin has a footer box that does the same job.
<script>
(function () {
window._FlyzooApplicationId = "YOUR-APPLICATION-ID";
var fz = document.createElement('script');
fz.type = 'text/javascript';
fz.async = true;
fz.src = '//widget.flyzoo.co/scripts/flyzoo.start.js';
var s = document.getElementsByTagName('script')[0];
s.parentNode.insertBefore(fz, s);
})();
</script>The WordPress-specific one: theme updates
If you edited footer.php directly, the next update to that theme replaces the file and your chat disappears — usually weeks later, and usually without anybody connecting the two events.
Use the plugin, or a child theme. Both survive updates; editing the parent theme does not.
BuddyPress
BuddyPress is WordPress, so the same plugin covers it and there is nothing separate to install. Your members arrive in the chat with their BuddyPress name, avatar and profile link — what that looks like.
WooCommerce
The support side is the useful half on a shop: an operator can see which product page the shopper is on before the first message. Support chat for ecommerce.
Put a chat on your site this afternoon
One script tag before the closing body tag. Fourteen days free, and no card until you decide.